We gather information through two means – navigational information gathered when you visit this Web site and information that you provide to us. Generally, the information we collect online helps us respond to your requests, deliver requested services to or for you, and personalize and continually improve your experience at The Royal Hawaiian.
When visiting this Web site, The Royal Hawaiian gathers navigational information about where visitors go on this Web site. This information allows us to see which areas of this Web site are most visited and thus, improve the quality of our visitors’ experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides additional information regarding the use of this Web site, such as how many times a page on this Web site is visited. The Royal Hawaiian uses this information on an aggregate basis to evaluate the effectiveness of this Web site, to analyze trends and to administer this Web site.
Information You Provide To Us And How We Use It
If you indicate while visiting this Web site that you would like to receive The Royal Hawaiian news and information, The Royal Hawaiian will use the e-mail address information that you provide to send The Royal Hawaiian marketing materials to you. If you previously signed up to receive The Royal Hawaiian marketing materials via e-mail but would now like to be removed from the The Royal Hawaiian e-mail marketing list, you can either use the “unsubscribe” feature on our e-mails or send your request to RoyalHawaiian-Concierge@pleasant.net
The Royal Hawaiian does not sell, rent or trade the information that you provide to us at this Web site. We may, however, use third parties to help us provide services to you, such as monitoring activity on this Web site. If personally identifiable information (i.e., name, address, e-mail address, telephone number) is provided by us or by you directly to any of these third parties, we will require that such information be maintained by them in confidence.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect this Web site, the users of this Web site, or the public.
Third Party Service Providers
We may use the following third-party service providers named below to process and store your data:
- Google Analytics, which we use service to measure the performance of this website. For information on how Google Analytics collects and processes information about you and information on how to opt out from Google’s collection of information from you, go to Google Analytics Opt-out Browser Add-on.
- Facebook Custom Audience and Facebook Connect are services offered by Facebook to track Facebook ad-driven visitor activity. Read the Facebook Data Policy.
Changes In Policy
Acceptance Of Terms
The Royal Hawaiian shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
If you have any questions or concerns regarding our privacy practices, please contact us.