Discover Mailani Tower at The Royal Hawaiian Resort
Welcome to Mailani
Experience A Personalized Pre-Arrival
Mailani is a Hawaiian word meaning “treated in a royal manner.” The name Mailani describes the essence of this Wahi Pana (this celebrated place). Mailani brings to mind our Royalty whose footprints we walk alongside today – Whose presence can be felt with the wafting fragrance of the ginger, the soft sway of the coconut fronds in the late night, and the soft song of the sea caressing the sand.
As the name implies, The Royal Hawaiian wishes to serve its hotel guests—who are staying in a special place once called Helumoa, an ancient retreat for royalty—with authentic Hawaiian hospitality and the highest quality of service.
Prior to arrival, a dedicated Mailani Concierge connects with the guest. Based on the guest’s wishes and tastes, an itinerary of inspired, authentic experiences is created.
The Mailani Experience
Upon the arrival of each guest, a fresh flower lei greeting is presented. You will then walk down the breezeway to check in to the Mailani-only reception area.
The Mailani Lounge is exclusively available to Mailani Tower guests. Enjoy a spread of lite continental breakfast in the morning, and a variety of delightful refreshments in the evening.
Each morning a tempting lite continental breakfast spread is available in the lounge. The menu changes daily, but guests can always find fruit juice mimosas, a barista coffee station, an assortment of gourmet teas, a bounty of seasonal island fruits, and batches of fresh baked delights.
In the sunset hours, enjoy hand-selected wines and local beers, complemented with an array of our Executive Chef’s island favorites.
During the mornings, our dedicated Concierge will connect with guests to unlock key sites in Waikiki and O’ahu. It is also at this time that our Concierge may curate individual experiences for our guests from the beginning to the end.
Post-Arrival & Beyond
Soon after the guest arrives to their room, our dedicated Concierge contacts the room to assure that everything is to the guest’s satisfaction. Concierge service hours are accessible from 7:00am to 9:00pm and Front Desk hours from 9:00am to 4:30pm daily.
The New Beginning
The story of Mailani begins with the essence of this Wahi Pana (this celebrated place). It is brought to life through the sacred grounds that The Royal Hawaiian sits upon, a once favored retreat for Hawaiian Royalty and for elite travelers all around the world. It is through this royal lineage that the inspiration for the Mailani Tower was conceived; to capture a new generation of sophisticated global explorers, seeking a distinctive new experience in a contemporary and stylish retreat.
THE PINK GINGER
Flourish throughout the grounds of Helumoa, are the graceful elegance of pink gingers blooming. Selected for its beauty and delicate scent, the Pink Ginger has long been a prized symbol of honor and friendship in the Islands of Hawai’i; fitting to be the icon for the Mailani Tower.
With the consideration of the unique Hawaiian culture, traditional shapes were aligned with a contemporary arrangement of the gingers to create a new icon—elegant, authentic, and a reflection of Hawaii’s origins.
THE MAILANI PROMISE
the promise of a six Pink Ginger blossom
The final result is a six Pink Ginger blossom designed to evoke the standard of excellence in Hawaii hospitality. It is through the sense of place and culture that the icon of the Mailani Tower speaks to its promise, to deliver indulgence worthy of today’s sophisticated global explorers.
Get free internet when you book on spg.com, our hotel brand sites or SPG apps.
Best Rate Guarantee
If you find a lower qualified rate within 24 hours of booking, we’ll match it – and give you a 20% discount or 2,000 Starpoints. Terms and Conditions apply.
Earn Free Nights
Our sites and apps are the only places to earn Starpoints on hotel bookings and convert them into Free Nights.