The Fact Sheet about The Royal Hawaiian

The opening of The Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. The original resort was built with a price tag of $4 million and was a six-story, 400-room structure, fashioned in a Spanish-Moorish style which was popular during the time period and influenced by screen star Rudolph Valentino. The site of The Royal Hawaiian boasts a majestic lineage.

Fact Sheet

Explore details of The Royal Hawaiian

Name of property:
The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Location of property:
Set on 14 acres of prime Waikiki beachfront
2259 Kalakaua Avenue, Honolulu, Hawaii 96815
Hotel Owner:
Kyo-ya Hotels & Resorts, LP., Kokusai Kogyo Kabushiki Kaisha, Cerberus Delos Holdings, LLC
Managed By:
Marriott International
Opening Date:
February 1, 1927
Hotel Architect:
Warren and Wetmore
Landscape Architect:
R.T. Stevens

(808) 923-7311 (Resort)
(808) 931-7144 (Sales & Marketing)
(808) 922-8200 (Abhasa Spa)
(808) 921-4620 (Reservations)
(808) 921-4600 (Dining Reservations)
(808) 931-7430 (Catering Sales & Convention Services)
(808) 931-7098 (Resort)
(808) 931-7147 (Sales & Marketing)
(808) 922-8210 (Abhasa Spa)
(808) 931-7098 (Reservations)
(808) 931-7425 (Catering Sales & Convention Services)
Valet – $40 per day

The opening of The Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. The original resort was built with a price tag of $4 million and was a six-story, 400-room structure, fashioned in a Spanish-Moorish style which was popular during the time period and influenced by screen star Rudolph Valentino. The site of The Royal Hawaiian boasts a majestic lineage.

The area was used as a playground for King Kamehameha I after he conquered the island of Oahu. Queen Kaahumanu’s Summer Palace was previously located in what is now the resort’s Coconut Grove garden. During WWII, The Royal Hawaiian was leased exclusively to the U.S. Navy as a rest and recreation center for the Pacific Fleet. The resort reopened to the public in February 1947.

The inspiring and distinctive character of The Royal Hawaiian, a Luxury Collection Resort, is known throughout the world as a destination of unparalleled romance and luxury. The ‘Pink Palace of the Pacific’ emerged from a complete renovation of the historic building on January 20, 2009 as one of the world’s elite collection of resorts for luxury and romance. The distinctive architecture and its rosy hue remain, as do the elegant details that nod to the resort’s storied past. However, 21st-century upgrades seamlessly meld with the thoughtfully chosen, classic design elements, creating a decidedly chic atmosphere that is still captivatingly Hawaiian.

In late 2010, the Royal Tower underwent a complete upgrade, bringing in state-of-the-art amenities and pristine elegance. Then on April 1, 2015, the “Pink Palace of the Pacific” recaptured the imaginations of a new generation of pleasure seekers as it unveils the newly transformed Mailani Tower, embodying the allure of Hawaii’s spirit and the essence of indulgent escape.

This “reimagined” luxury resort highlights the indigenous culture and history of the islands with its new guest programs, offering authentic and enriching experiences, refined service, and an elevated ambiance of unrivaled facilities and location.

This historic oceanfront resort features 528 rooms, including 34 suites­­ of which 18 are oceanfront.

The guestrooms feature vintage koa seating, exotic furnishings, historic photographs, and other indigenous objects d’art. Bathroom floors and shower stalls of sable-colored stone are coupled with dark stained millwork that is both exotic and contemporary.

Guest amenities include air-conditioning, writing desk, in-room safe, flat screen television with remote control, in-room movies, high speed internet access, mini refrigerator, coffee maker, regular/decaffeinated coffee and tea, iron and ironing board, hair dryer, and bath amenities. ADA accessible rooms are available.

Check-in/check-out services
– fresh flower lei upon arrival, Royal Hawaiian bakery amenities, in room video check-out, airport limousine service available upon request, and hospitality suite for early arrivals and late departures.

Room services
–24- hour room service, in-room dining/delivery, daily newspaper upon request, voice mail message center, daily maid service, nightly turn-down upon request and laundry facilities and dry cleaning services. A la carte options are available for in-room calls based on usage.

Pool Services
– Lounge chair escort program, cabana program, daily passed oshibori (cold refreshing towel) and fruits and poolside food & beverage service. Chaise lounge chairs with full beach service and a sun tanning education program are offered at our private beach area.

Resort Inclusions
– 2 bottles of waters per day, Basic high-speed WiFi, Daily cultural activities, Kids under 5 eat free (order off kids menu) with paying adult, Access to fitness center, One free portrait session and 4″ x 8″ keepsake by Magic Memories (one per room), Coffee/Tea station in lobby.

Other services
– tours and activities desk, daily Hawaiian entertainment, gold standard concierge service, dining reservations desk, multilingual staff, florist and currency exchange. Guests are also entitled to “stay at one, dine at all” privileges with sister properties in Waikiki – The Moana Surfrider, The Sheraton Waikiki and The Sheraton Princess Kaiulani. A wireless Local Area Network (LAN) is available in various hotspots around the hotel lobby extending to the beach. A “Doctors on Call” medical clinic is available in Sheraton Waikiki from the hours of 7 a.m. – 11 p.m.

Exclusive Cabanas
– Privately set cabanas provide yet another exquisite opportunity to explore individual decadence from handcrafted cocktails to light tasting menus and full service dinners wunder the stars with unparalleled views of our jewel-toned, healing waters off Waikiki and the picturesque profile of Diamond Head. Guests may reserve the elite cabanas at the Concierge Desk.

Rates are based on Single or Double occupancy. Rates do not include applicable Hawaii state taxes. In addition, rates and categories are subject to change without notice.

Effective for all arrivals, deposits and cancellation policies for FIT reservations at The Royal Hawaiian:
Deposit Policy
Credit card guarantee due 10 days from date of booking otherwise subject to cancellation fee.
Cancellation Policy
72 hour cancel policy. If a reservation is cancelled within 72 hours of arrival, there will be a one night cancellation charge.

If a reservation is booked within 72 hours, a credit card guarantee will be required at the time of booking. Reservations are subject to cancellation without a credit card guarantee.
Holiday Policy
For reservation stays between December 26 and January 3, a four nights deposit is due 10 days from booking. A 60 day cancellation policy will apply; two nights deposit will be forfeited if cancelled within 60 days of arrival.
To make a reservation by phone please call Toll-free in the United States: 1-866-716-8140 or click here to book online.

Chefs at The Royal Hawaiian, a Luxury Collection Resort’s various restaurants are held to the highest standard.
Surf Lanai
Daily – Breakfast (6:30am – 11:00am)
Lunch (11:30am – 2:00pm)

The Surf Lanai is an upscale outdoor beachside restaurant positioned alongside the pool providing al fresco breakfast and lunch service. Elegant seating features signature pink florals and beautiful table top accents reminiscent of the Polo Lounge at the Beverly Hills Hotel.
Azure Restaurant
Daily (5:30pm – 9:00pm seating)

Azure Restaurant, an oceanfront, dinner-only space is illuminated by candlelight reflected off a mother-of-pearl mosaic wall and accented by plush banquettes and chic pillows. Serving only the freshest fruits de mer, from ahi to onaga, Azure’s menus highlight locally caught fish selected each morning at daybreak from the Hawaii fish auction and prepared in a high-heat aromatic roasting oven or innovative Hawaiian style and served with bright tropical flavours.
Mai Tai Bar
Daily (10:00am – 12:00am)

A visit to The Royal Hawaiian is not complete without a tropical drink at the world-famous Mai Tai Bar, a sumptuous space with a panoramic view of Diamond Head and the shimmering ocean. Nightly entertainment, provided by Hawaii’s most talented musicians, makes this venue a favorite among visitors and locals alike.

Abhasa Waikiki Spa
Daily (9:00am – 9:00pm)

Abhasa utilizes Hawaii’s natural healing environment, promoting the ultimate in beauty and rejuvenation. The luxury resort spa occupies a 7,000 square-foot space in the right wing of the resort. Abhasa is the only spa on Oahu offering treatment cabanas in a tropical garden setting.

The Abhasa Spa features natural and organic treatments to relax and heal the body, mind and spirit. From aromatherapy to shiatsu, facials to body wraps, Abhasa pampers and soothes every individual’s need with traditional Hawaiian, Japanese, Swedish, and other forms of treatments from around the world. Abhasa Spa experts are specially trained to deliver exceptional spa experiences. Abhasa also offers salon services such as hair care, color and highlighting, make-up applications, waxing, manicures and pedicures.

Abhasa’s special treatments are Body Cocoons, Anti-Aging Treatment, Facial Treatments, Body Massages, Body Scrubs and Body Treatments.

Fitness Center
Located adjacent to the Catering office on the ground floor.
Open 24 hours with key-card access.

Malulani Pool and Jacuzzi
Open sunrise to sunset daily.

Infinitely appealing to those guests seeking relaxation and revitalization, The Malulani Pool is the perfect antidote. Offering a quiet oasis fronting world-famous Waikiki Beach and the sparkling Pacific Ocean, this exclusive poolside enclave is lined by luxurious lounge chairs with plush cushions under the shade of pink deck umbrellas. Private poolside cabanas are available for your pleasure atop a stunning stone pool deck. Bask in the sun as beach and pool attendants attend to your every wish.

Helumoa Playground
Daily (8:00am – 8:00pm), Whirlpool – Daily (8:00am – 10:00pm)

A new, first-of-its-kind “superpool” featuring two fresh water swimming pools, a 15-foot high by 70-foot long water slide, a staging area for outdoor functions, two large whirlpools with sweeping views of Waikiki Beach and an interactive fountain area for kids. The Playground also offers chaise water sunning benches and a pool hut where guests may borrow towels and purchase pool goods, including sun products, inflatable floatation devices, and toys. The pool lies between The Royal Hawaiian and The Sheraton Waikiki and is a shared resort pool.

Historical Tours
of The Royal Hawaiian, a Luxury Collection Resort
Every Tuesday & Wednesday. Meet at the Royal Hawaiian Bakery.

As a testament to its rich history, The Royal Hawaiian offers guests a complimentary tour of its historic royal grounds.

Cultural Activities
Schedule of events can be viewed here and is also available at the Concierge Desk.

Discover something new each day at The Royal Hawaiian, a Luxury Collection Resort. Guests have the opportunity to partake in and learn various cultural activities such as lauhala basket making, Hawaiian quilting, lei making, and yoga lessons.

The resort also offers guests the opportunity to relax or enjoy activities such as surfing, outrigger canoeing, snorkeling expeditions, scuba diving and sailing catamaran charters, all which can be arranged through concierge. The Beach Boy program offers canoe rides and surfboard lessons directly beyond our private beach area.

Marriott Waikiki presents an exclusive opportunity to meet and interact with one of nature’s most amazing creatures, the dolphin. Created in partnership with world-class marine center, Sea Life Park, the Dolphin Connection by Marriott Bonvoy program offers guests of all ages a once in a lifetime experience to learn about , feed, communicate through hand signals, touch, and actually interact with these extraordinary ocean mammals.

Nearby Recreational Activities:
The Royal Hawaiian is within easy walking distance to Kapiolani Park, the Honolulu Zoo, and the Waikiki Aquarium.
Nearby Shopping Areas:
Royal Hawaiian Shopping Center – 2 minute walk
International Market Place – 5 minute walk
DFS Hawaii (duty free shopping) – 7 minute walk
Ala Moana Shopping Center – 15 minute city bus ride

Meetings at the Royal Hawaiian, a Luxury Collection Resort are anything but ordinary. Amidst the inspiring royal elegance of the ‘Pink Palace’, our professional meetings staff works arduously to create spectacular and flawless events. Accommodating both small meetings and large social or business functions, The Royal Hawaiian has 12,000 square feet of indoor function space, all of which are gracefully designed with modern meeting facilities and services. An additional 66,000 square feet of outdoor function space spans across the Ocean Lawn – a pristine stretch of private beach area – and the Coconut Grove – the secluded enclave of Hawaii’s former kings and queens.

Monarch Room – 7,800 sq. ft.
350 guest banquet / 800 reception style / 400 theater style / 200 classroom style/ 110 conference style.

Monarch Terrace – 10,000 sq. ft.
70 guest banquet style / 200 reception style / 100 theater style / 50 classroom style.

Boardroom (Suite 500) – 572 sq. ft.
10 guest conference style.

Regency Ballroom – 4,032 sq. ft.
220 guest banquet style / 400 reception style / 400 theater style / 200 classroom style / 110 conference style / 200 Dinner Dance style / 18 Exhibit.

Regency I – 1,428 sq. ft.
70 guest banquet style / 100 reception style / 100 theater style / 50 classroom style / 36 conference style / 6 Exhibit.

Regency II – 1,176 sq. ft.
60 guest banquet style / 100 reception style / 80 theater style / 40 classroom style / 36 conference style / 6 Exhibit.

Regency III – 1,428 sq. ft.
70 guest banquet style / 100 reception style / 100 theater style / 50 classroom style / 36 conference style / 6 Exhibit.

Ocean Lawn – 9,900 sq. ft.
600 guest banquet style / 2,000 reception style.

Coconut Grove – 56,000 sq. ft.
2,000 banquet style / 2,000 reception style.

Gardens at Helumoa – 6,000 sq. ft.
300 Dinner Dance style / 500 reception style.

2015 Smart Meetings Platinum Choice Award

2015 Conde Nast Readers’ Choice Awards 2015, Top 5 Hotels in Hawaii #5

2015 Travel & Leisure — World’s Best Awards, Hawaii #15

2015 Travel & Leisure Top 500 World’s Best Hotels

2015 Wedding Spot’s Best Hawaii Wedding Venues

2015 Conde Nast Traveler Gold List

2014 Historic Hotels of America Best Historic Resort

2014 Successful Meetings Pinnacle Award for Outstanding Meeting Facility

2014 Trip Advisor Certificate of Excellence

2014 Travel & Leisure World’s Best Awards; Top Hotels and Resorts in Hawaii, Ranked 8

2014 US News World Report Best Hotels Award: Ranked #12 in Hawaii

2014 Travel & Leisure Top 500 World’s Best Hotels

2013 Smart Meetings Platinum Choice Award

2013 Fodors Top 10 Hawaiian Resorts 2013: Best History

2013 Apple Vacations, Golden Apple Award for Outstanding Quality

2013 SAVEUR Culinary Travel Award – Notable Hotel Bars: Mai Tai Bar

2013 Conde Nast Traveler Readers’ Choice Awards Top Five Hotels in Hawaii

2013 Travel & Leisure – Top Hotels in Hawaii

2013 Certificate of Excellence Winner – Trip Advisor

2013 Starwood Preferred Guest Member Favorite Resorts List – Best Beach Resort

2013 Starwood Preferred Guest Member Favorite Resorts List – Most Romantic Retreat

2013 Conde Nast Traveler – Readers Choice Top 20 Resort Spas in Hawaii

2013 US News List of the Best Hotels in Honolulu, Ranked #4

2013 US News List of the Best Luxury Collection Hotel, Ranked #3

2013 US News List of the Best Starwood Hotels & Resorts, Ranked #10

2013 Travel & Leisure – 500 Best Hotels in the World

2013 Conde Nast Traveler – Best Hotels in the World Gold List Award

2012 Conde Nast Traveler – Readers Choice Top 5 Best in Hawaii

2012 Successful Meetings, Pinnacle Awards Hotels & Resorts Winners

2012 MLT, Quality Assurance Award

2012 Apple Vacations, Crystal Award – Best Staff & Service in Hawaii

2012 Honolulu Magazine, Hale Aina Award Best Restaurant for Date Night, Bronze Award

2012 Honolulu Magazine, Hale Aina Award Best Seafood, Finalist

2012 Honolulu Magazine, Hale Aina Award Best Oahu Restaurant, Top 5

2011 Travelocity Excellence Award

2011 Historic Hotels of America – Best Practices in Historic Marketing

2011 Reader’s Digest – Top 10 Most Romantic Hotels of the World

2011 Conde Naste Traveler – Top 200 Hotels

2011 Travel & Leisure World’s Best Awards – Hawaii Resort

2011 TripAdvisor Certificate of Excellence

2011 Queen Kaahumanu Suite – Design Award – ASID Hawai??i Chapter Award of Excellence – Philpotts

2011 Spas of America Top 100 Spas – #4

2010 MotivAction Outstanding Partner Award

2010 Luxury Travel magazine’s Gold List in the Best Overseas Hotel category (Australia)

2010 Spas of America Top 50 Spas – #5

2010 TripAdvisor Certificate of Excellence

2010 TripAdvisor Top 10 US Relaxation/Spa Hotels – #3

IIDA (International Interior Design Association) 2010 Honor Award – Best in Show: Philpotts & Associates for The Royal Hawaiian

TravelAgeWest Best New Resort or Major Renovation, Hawai‘i 2010

Trip Advisor’s 2010 Top 10 Hotels for Romance in the United States

2010 Honolulu Magazine’s Hale ‘Aina Award for Best New Restaurant – GOLD Award presented to AZURE Restaurant

2010 Honolulu Magazine’s Hale ‘Aina Award for Best Seafood Restaurant – FINALIST Award presented to Azure Restaurant

2009 “America’s Best Hotels for Families” presented by Travel + Leisure

2009 “Gold Magellan Award” presented by Travel Weekly in the Hotels & Resorts HM5: Advertising/Marketing Campaign category

2009 Sante Magazine’s “Restaurant Award – Traditional” presented to Azure Restaurant

2009 “Kululu Hale Award” presented by NAIOP Hawaii

2009 “Preservation Honor Award” presented by Historic Hawai‘i

2009 “Best Hotels in the World – Top 500” by Travel + Leisure Magazine

2009 “World’s Best Hotels – Service” by Travel + Leisure

2009 “Reader’s Choice Awards – Top U.S. Hotels” by Conde Nast Traveler

2009 “World’s 140 Top New Hotels “The Hot List” Conde Nast Traveler

2008 “Meetings & Conventions Gold Award” selected by readers who based their votes on the overall professionalism and quality of their meeting host

2008 “The World’s Best Hotels, Top 25 Hotels in Hawaii” in Travel + Leisure Magazine

2008 Celebrated Living Readers’ Choice Platinum List

2008 “Top 500 Hotels in the World” in Travel + Leisure Magazine

2007 Voted by readers as “a favorite place to stay on Oahu” in HAWAII Magazine

2007 Condé Nast Traveler Magazine Reader’s Choice “Top 20 Australia/Pacific Island Hotels”

2007 “Family Top 10 Hawaii Resorts” in Travel + Leisure Magazine

2007 “500 The World’s Best Hotels” in Travel + Leisure Magazine

2007 TravelAge West WAVE Awards “Best Historical Hotel in the West”

2007 Elite Traveler “Top North American Suites”

2006 Sunset magazine “Best Hotel Bars in the West” (Mai Tai Bar)

2006 Orbitz & CheapTickets Customer Choice Award “Best Staff Hotel”