At The Royal Hawaiian, a Luxury Collection Resort, our team of specialists are ready to provide the utmost in Hawaiian hospitality.
The following list outlines many of the in-house services available to enhance your stay at our hotel. We also welcome any special requests you may have that may not be on our list; we have an extensive list of preferred vendors working with us to provide you with a comfortable stay.
The following is a brief list of our Guest Services:
Fresh flower lei on arrival
Multi-lingual concierge desk
24 Hour room service
State-of-the-art 24 hour fitness center with key-card access
Pool & Jacuzzi
Hospitality suite for early arrivals and late departures at Lokelani Suite, on the 2nd floor of the historic building, first door on the right from the elevators.
Nurse and Physician service from Doctors on Call at the Sheraton Waikiki
12 gift and specialty boutique shops
Live Hawaiian entertainment at Mai Tai Bar from 6:30pm to 10pm
HSIA cords are available
Kipsu 2 Way messaging - guest support through texting in real time
High-speed internet access. Upgrade to premium speed is available with a fee.
Valet parking (fee)
In-house salon and day spa, which is Waikiki's only outside cabana spa (fee)
Starwood shuttle bus between resort and airport (fee)