71°F / 21°C   3:32 PM   Google 3D   Webcam   
socialSocial Scene   facebook twitter instagram

At The Royal Hawaiian, a Luxury Collection Resort, our team of specialists are ready to provide the utmost in Hawaiian hospitality.

The following list outlines many of the in-house services available to enhance your stay at our hotel. We also welcome any special requests you may have that may not be on our list; we have an extensive list of preferred vendors working with us to provide you with a comfortable stay. 

The following is a brief list of our Guest Services:

  • Fresh flower lei on arrival
  • Multi-lingual concierge desk
  • 24 Hour room service
  • State-of-the-art 24 hour fitness center with key-card access
  • Pool & Jacuzzi
  • Hospitality suite for early arrivals and late departures at Lokelani Suite, on the 2nd floor of the historic building, first door on the right from the elevators.
  • Nurse and Physician service from Doctors on Call at the Sheraton Waikiki
  • 12 gift and specialty boutique shops
  • Live Hawaiian entertainment at Mai Tai Bar from 6:30pm to 10pm
  • HSIA cords are available
  • Cultural activities
  • Kipsu 2 Way messaging - guest support through texting in real time
  • High-speed internet access.  Upgrade to premium speed is available with a fee.
  • Valet parking (fee)
  • In-house salon and day spa, which is Waikiki's only outside cabana spa (fee)
  • Starwood shuttle bus between resort and airport (fee)
  • Business Center, located in Lokelani Suite (fee)

Concierge Hours of Operation: 7:00am - 9:00pm daily
Phone Number: 808.923.7311

Click here to contact Concierge