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An inviting sanctuary, an elegant retreat.

Each of the 528 rooms and suites at our beachfront luxury resort on Oahu encapsulates extraordinary experiences, effortlessly weaving modern comfort, indigenous accents and refined luxury.

In the Mailani Tower, each room provides an intimate lanai for a private vantage point of the sparkling Pacific Ocean. In the iconic Historic Building, fresh and elegant guest rooms are furnished with custom dark wood, crisp white bedding, boudoir pillows, a warm paint palette accented by a bold fuchsia pink and platinum silver headboard.

The Royal Hawaiian is one of the few luxury Waikiki resorts internationally recognized as among the world’s finest, with its magnificent Spanish-Moorish architecture, spectacular setting and celebrated history.

Guest Services
At The Royal Hawaiian, a Luxury Collection Resort, our team of specialists are ready to provide the utmost in Hawaiian hospitality.

The following list outlines many of the in-house services available to enhance your stay at our hotel. We also welcome any special requests you may have that may not be on our list; we have an extensive list of preferred vendors working with us to provide you with a comfortable stay. 

The following is a brief list of our Guest Services:

  • Fresh flower lei on arrival
  • Multi-lingual concierge desk
  • 24 Hour room service
  • State-of-the-art 24 hour fitness center with key-card access
  • Pool & Jacuzzi
  • Nurse and Physician service from Doctors on Call at the Sheraton Waikiki
  • 12 gift and specialty boutique shops
  • Live Hawaiian entertainment at Mai Tai Bar from 6:30pm to 10pm
  • HSIA cords are available
  • Cultural activities
  • Kipsu 2 Way messaging - guest support through texting in real time
  • High-speed internet access. 
  • Valet parking (fee)
  • In-house salon and day spa, which is Waikiki's only outside cabana spa (fee)
  • Starwood shuttle bus between resort and airport (fee)

Concierge Hours of Operation: 7:00am - 9:00pm daily
Phone Number: 808.923.7311
Click here to contact Concierge